Recognize, Respond, and Refer

The phrase “mental illness" is applied to a broad array of conditions such as depression, schizophrenia, bipolar disorder, obsessive-compulsive disorder (OCD), panic disorder, and post-traumatic stress disorder (PTSD). 

There are three important calls to action regarding mental illness: 

  • Recognize indicators of mental illness
  • Respond in a way that is appropriate to the indicators that are present and the relationship you have with the student
  • Refer to the appropriate resources so that the student can access the services available to her/him

In this section of the training website, you will learn the importance of each call.

You may be the first to notice a student who is experiencing difficulty. If you choose, you may have a direct conversation with the student to gather more information, express your concern, offer support, and guide her/him toward resource referral information. You should not take on the role of counsellor or diagnose a student; it is important, however, to be aware of on-campus and local resources, so that you are able to provide useful information to assist the student.


Next Up : Step 1: Recognize